Industry Sectors

Role Description

1. Entry requirements

There are no set requirements, but experience of working in an office or call centre could help.

For some sales jobs, such as technical or pharmaceutical sales, you may need to have a relevant qualification like a degree.

You could get into this job through an apprenticeship.

2. Skills required

You'll need:

• excellent customer service and communication skills
• the ability to sell and negotiate
• IT and presentation skills

3. What you'll do

You'll specialise in a particular industry, like consumer goods or energy. You may sell directly to consumers, or to other businesses. 

Your day-to-day tasks may include:

• contacting new and existing customers
• making presentations to promote new products
• agreeing sales, prices and delivery
• keeping in contact with customers before and after a sale
• recording orders
• going to conferences to understand industry trends
• meeting sales targets

4. Salary

Starter: £15,000 to £20,000

Experienced: £25,000 to £35,000

Highly Experienced: £40,000 to £50,000 (sales executive or manager)

You'll usually get a basic salary and an extra amount for each sale (commission). You may also get a bonus if you meet targets.

You may get a company car and fuel allowance.

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 38 to 40 hours, Monday to Friday, but may need to work evenings or weekends. Occasionally you'll stay away overnight, or travel abroad to trade fairs and conferences.

You may drive to visit customers. When not on the road, you'll work from a sales office or call centre. Sometimes you’ll work from home. You’ll usually need a driving licence and may need a passport.

6. Career path and progression

With experience, you could become a sales team leader or an area sales manager.

The Institute of Sales Management (ISM) could help you develop your career.

Role Description

1. Entry requirements

You'll need a level 3 electrical or electro-technical qualification. You'll need to complete this qualification while you're working in a related job. 

A common way to get into this job is through an apprenticeship. An apprenticeship will give you a level 3 qualification.

Taking a level 1 or level 2 qualification in electrical installation may help you to find an apprenticeship or get a trainee position.

Electrical Careers has more information on how to become an electrician.

2. Skills required

You'll need:

practical skills

the ability to follow technical drawings, building plans and wiring diagrams

the ability to work carefully, methodically and safely

planning and organisational skills

problem-solving skills

3. What you'll do

You'll work in range of areas, from bringing power to people's homes to big engineering projects. You may also work with renewable technology, like wind turbines, 'smart' heating systems and solar power.

Your work will depend on the type of electrician you are:

installation electrician - installing power systems, lighting, fire protection, security and data-network systems in all types of buildings

maintenance electrician - checking systems to make sure they're working efficiently and safely

electrotechnical panel builder - making and installing control panels to operate the electrical systems inside buildings

machine repair and rewind electrician - fixing and maintaining electrical motors and transformers

highway systems electrician - installing and maintaining street lighting and traffic management systems

You may also supervise other people in a team.

4. Salary

Starter: £18,000 to £23,000

Experienced: £25,000 to £35,000

Highly Experienced: Up to £42,000

You could get bonuses and overtime pay. There are national rates for travelling time, travel expenses and accommodation costs.

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 30 to 40 hours, Monday to Friday. You may work shifts or be on call.

You may have to travel between jobs and work away from home.

You may have to work around other trades. You may have to work in all weathers, in cramped spaces or at height.

6. Career path and progression

With experience, you could move into design engineering, site or project management, consultancy work or training.

You could also set up your own business.

Role Description

Skills required

You’ll need:

• excellent communication and listening skills 
• empathy and the ability to deal with people in distress 
• honesty and integrity 
• the ability to remain calm in stressful situations 
• problem-solving and decision-making skills

What you'll do

You’ll see people who have psychological difficulties like anxiety, depression, phobias or eating disorders.

Your day-to-day tasks may include:

• assessing clients’ needs through interviews, tests and observations
• deciding on the most appropriate form of treatment, like therapy, counselling or advice
• planning treatment programmes
• working with clients in groups or individually
• writing reports and going to case conferences
• carrying out research
• You’ll work closely with other professionals, like doctors and probation officers.

Role Training

• a British Psychological Society (BPS) accredited degree in psychology, or completion of an approved conversion course 
• Graduate Basis for Chartered Membership (GBC) of the BPS 
• a doctorate in clinical psychology 
• work experience (often a minimum of 12 months) as a psychology assistant or research assistant, or in a relevant caring role 
• registration with the Health and Care Professions Council (HCPC) 
• clearance from the Disclosure and Barring Service (DBS)

Role Description

You'll work in:

• a 'third party' collection agency, paid to collect debts from businesses or individuals, or
• a company's finance or credit department, chasing late payments from suppliers and customers

Your day-to-day tasks may include:

• contacting individuals or business customers when payment is overdue
• checking credit records and tracing missing debtors
• setting up repayment plans and working with debt counsellors
• setting up and maintaining customer files
• processing payments
• starting legal proceedings if debts are not paid within an agreed time
• liaising with solicitors and bailiffs
• You may work at a debt collection agency as a 'field collector', travelling to debtors to collect payments in person.

Role Description

1. Entry requirements

• You may find it useful to have GCSEs at grades 9 to 4 (A* to C) in English and maths.
• Employers also value experience, which you could get by temporary work or volunteering.
• Getting a qualification in reception skills or business and administration may also be helpful.
• You could get into this job through an apprenticeship.
• You may need a background check with the Disclosure and Barring Service (DBS).

2. Skills required

You'll need:

• excellent spoken and written communication skills
• the ability to use office equipment like computers, photocopiers and fax machines
• organisational skills

3. What you'll do

You may work in the reception area of offices, hotels, sports centres, hospitals or health centres.

Your day-to-day tasks may include:

• greeting visitors and directing them to the correct person or department
• managing the visitors book and giving out security passes
• answering enquiries in person, by phone and email
• managing a room booking system and keeping rooms tidy
• dealing with incoming and outgoing post and deliveries
• arranging appointments and updating records on databases
• taking payments and handling invoices

4. Salary

Starter: £12,000 to £15,000

Experienced: £16,000 to £18,000

Highly Experienced: £21,000

Salaries vary and may be higher in some city centre offices.

These figures are a guide.

5. Working hours, patterns and environment

If you're based in an office you'll usually work 9am to 5pm, Monday to Friday.

In hotels, restaurants and sports centres, you'll probably work a shift system that includes weekends.

In hospitals and health centres, you're also likely to work some early and late shifts.

6. Career path and progression

With training and experience, you could move into a senior receptionist or personal assistant (PA) role. 

In a GP surgery or health centre, you could train to become a medical secretary or a practice manager.

Role Description

1. Entry requirements

Events managers often have a variety of backgrounds. You can do a college or university course in events management but it isn’t essential.

Whatever your qualifications or background, you should have practical experience gained from public relations, travel and tourism, or helping to organise events like live entertainment.

You could gain experience of organising events and activities in your social life. Paid or unpaid work as a crew member at large events or exhibitions can also be a good way of building contacts within the industry.

The Business Visits and Events Partnership has more information about working in events management.

2. Skills required

You’ll need:

• excellent organisation skills 
• the ability to carry out a number of tasks at the same time 
• good communication and people skills 
• a creative approach to problem-solving 
• a high level of attention to detail 
• the ability to work under pressure and meet tight deadlines 
• good negotiation, sales and marketing skills 
• budget awareness 

3. What you'll do

You’ll oversee the whole project, from planning at the start to running the event on the day.

Your day-to-day duties might include:

• discussing what the client wants 
• coming up with original ideas for events 
• agreeing budgets and timescales with the client
• researching venues, contacts and suppliers
• negotiating prices with suppliers and contractors
• booking venues, entertainment, equipment and supplies
• hiring and supervising contractors such as caterers and security 
• publicising the event 
• making sure that everything runs smoothly on the day 
• ensuring that health, safety and insurance regulations are followed 
• managing a team

4. Salary

Starter: £17,000 to £21,000

Experienced: £25,000 to £40,000

Highly Experienced: £50,000 to £80,000 

Your salary may include bonuses and commission, particularly if the job involves sales and marketing.

These figures are a guide.

5. Working hours, patterns and environment

You’ll generally work standard office hours, although you may work long and unsocial hours in the run up to events. 

If you manage outdoor events, you’ll have to work in all weather conditions. You may also go to events in the evenings and at the weekend. 

Depending on where you run the events, you may need to spend time travelling and staying overnight.

6. Career path and progression

With experience and a good track record, you could run events that have larger budgets and eventually progress to management.

You could work freelance or set up your own events management business.

Role Description

Your day-to-day duties could include:

• supervising a team of care assistants 
• writing care plans 
• monitoring patients’ vital signs, like blood pressure and heart rate 
• completing patient medication records 
• developing and leading activities for service users 
• keeping families up to date about their relative's progress 
• training and mentoring new staff 
• attending team meetings with service managers 
• providing emergency cover

Role Training

You’ll need: 

• experience in care work 
• a level 3 college qualification in health and social care
• clearance from the Disclosure and Barring Service (DBS).
• You can also start in senior roles with a nursing qualification.
• You may need a driving licence.

Think Care Careers has more information about becoming a senior care worker.

Role Description

1. Entry requirements

There are no set requirements to become a personal assistant (PA), but you’ll need proven experience of administrative work.

Employers will usually look for a good standard of general education, including GCSEs in English and maths. A recognised qualification in office skills or administration, or a business-related foundation degree, HND or degree could all help you find a job.

Foreign language qualifications may also be useful if you plan to work in an organisation that deals with overseas visitors and clients. Having extra skills like shorthand and audio typing can also help you get in. 

Temporary work (temping) can be a good way of getting administration experience and can lead to a permanent job.

You could get into this job through an apprenticeship.

2. Skills required

You’ll need:

• excellent organisational and time management skills 
• good written and spoken communication skills 
• accuracy and attention to detail 
• a calm and professional manner 
• excellent computer and administration skills 
• a flexible and adaptable approach to work 
• the ability to use your own initiative 
• tact and discretion, for dealing with confidential information

3. What you'll do

Your day-to-day tasks may include:

• screening telephone calls and handling enquiries 
• organising your manager’s diary and making appointments
• dealing with letters and emails 
• arranging meetings 
• organising and maintaining office systems 
• taking notes at meetings 
• making travel arrangements 
• looking after visitors

Many managers rely heavily on their PA and give them a high level of responsibility, so in some jobs you may have extra tasks like:

1. standing in for the manager in their absence 
2. acting as office manager and supervising other administrative staff 
3. dealing with accounts and budgets 
4. taking on project work, like research or producing reports and presentations

4. Salary

Starter: £18,000 to £25,000

Experienced: £25,000 to £40,000

Highly Experienced: £40,000 to £50,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work 37 to 40 hours a week Monday to Friday, possibly with extra hours to meet deadlines. 

You’ll be based in an office, but may travel to go to meetings and other events.

6. Career path and progression

With experience, you could take on more responsibility by moving to a larger company or working for a more senior manager. 

Promotion to management may also be possible.