Industry Sectors

Role Description

You could work anywhere from a small business to a large employer like the civil service or NHS. Your day-to-day tasks may include:

• dealing with queries on the phone, by email and social media
• greeting visitors at reception
• typing letters and reports
• updating computer records
• printing and photocopying
• ordering supplies
• setting up meetings and taking notes during them
• making travel arrangements for staff

Role Training

With further training, you could specialise in an area like legal, financial or medical administration.

Experience of temping could lead to a permanent job. Qualifications in business administration may also help.

You could get into this job through an apprenticeship.

Role Description

1. Entry requirements

Events managers often have a variety of backgrounds. You can do a college or university course in events management but it isn’t essential.

Whatever your qualifications or background, you should have practical experience gained from public relations, travel and tourism, or helping to organise events like live entertainment.

You could gain experience of organising events and activities in your social life. Paid or unpaid work as a crew member at large events or exhibitions can also be a good way of building contacts within the industry.

The Business Visits and Events Partnership has more information about working in events management.

2. Skills required

You’ll need:

• excellent organisation skills 
• the ability to carry out a number of tasks at the same time 
• good communication and people skills 
• a creative approach to problem-solving 
• a high level of attention to detail 
• the ability to work under pressure and meet tight deadlines 
• good negotiation, sales and marketing skills 
• budget awareness 

3. What you'll do

You’ll oversee the whole project, from planning at the start to running the event on the day.

Your day-to-day duties might include:

• discussing what the client wants 
• coming up with original ideas for events 
• agreeing budgets and timescales with the client
• researching venues, contacts and suppliers
• negotiating prices with suppliers and contractors
• booking venues, entertainment, equipment and supplies
• hiring and supervising contractors such as caterers and security 
• publicising the event 
• making sure that everything runs smoothly on the day 
• ensuring that health, safety and insurance regulations are followed 
• managing a team

4. Salary

Starter: £17,000 to £21,000

Experienced: £25,000 to £40,000

Highly Experienced: £50,000 to £80,000 

Your salary may include bonuses and commission, particularly if the job involves sales and marketing.

These figures are a guide.

5. Working hours, patterns and environment

You’ll generally work standard office hours, although you may work long and unsocial hours in the run up to events. 

If you manage outdoor events, you’ll have to work in all weather conditions. You may also go to events in the evenings and at the weekend. 

Depending on where you run the events, you may need to spend time travelling and staying overnight.

6. Career path and progression

With experience and a good track record, you could run events that have larger budgets and eventually progress to management.

You could work freelance or set up your own events management business.

Role Description

1. Entry requirements

 You'll usually need a a degree, MSc or postgraduate diploma recognised by the Institution of Occupational Safety and Health (IOSH).

 You can also take an approved degree-level qualification through:

• NEBOSH
• British Safety Council
• City& Guilds
• National Compliance and Risk Qualifications (NCRQ)

If you don't have a degree, you'll usually need some relevant work experience and a qualification in health and safety recognised by IOSH.

You could study for a health and safety qualification while you’re working. You could also take a course before looking for a trainee position.

IOSH has more information about courses and careers in health and safety.

The Occupational Safety and Health Consultants Register has a list of professional bodies and examining boards.

2. Skills required

You'll need:

• excellent communication and negotiation skills
• organisational skills
• problem solving ability
• excellent IT skills

3. What you'll do

Your day-to-day tasks may include:

• developing safety policies and procedures
• advising and training staff on health and safety practices
• making regular inspections
• doing risk assessments
• investigating and recording accidents in the workplace
• working with relevant inspectors and trade unions
• You could work in many different industries including:
• construction and engineering
• mining, quarrying, oil and gas exploration
• manufacturing and services
• chemical processing
• You could also work in public services like hospitals, education and local government.

4. Salary

Starter: £22,000 to £30,000

Experienced: £35,000 to £50,000 (manager)

Highly Experienced: £70,000 or more (senior manager)

Health and safety advisers work in all industries.

Careers in oil, gas, power, construction and IT will usually offer higher salaries. 

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 9am to 5pm, Monday to Friday. In some industries, your hours may be irregular and you could work shifts or be expected to be on-call for emergencies.

6. Career path and progression

With experience, you could move into a management role. 

You could also become a consultant and specialise in a particular area, like environmental safety. With further study you could move into research or lecturing.

Role Description

1. Entry requirements

There are no set requirements, but experience of working in an office or call centre could help.

For some sales jobs, such as technical or pharmaceutical sales, you may need to have a relevant qualification like a degree.

You could get into this job through an apprenticeship.

2. Skills required

You'll need:

• excellent customer service and communication skills
• the ability to sell and negotiate
• IT and presentation skills

3. What you'll do

You'll specialise in a particular industry, like consumer goods or energy. You may sell directly to consumers, or to other businesses. 

Your day-to-day tasks may include:

• contacting new and existing customers
• making presentations to promote new products
• agreeing sales, prices and delivery
• keeping in contact with customers before and after a sale
• recording orders
• going to conferences to understand industry trends
• meeting sales targets

4. Salary

Starter: £15,000 to £20,000

Experienced: £25,000 to £35,000

Highly Experienced: £40,000 to £50,000 (sales executive or manager)

You'll usually get a basic salary and an extra amount for each sale (commission). You may also get a bonus if you meet targets.

You may get a company car and fuel allowance.

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 38 to 40 hours, Monday to Friday, but may need to work evenings or weekends. Occasionally you'll stay away overnight, or travel abroad to trade fairs and conferences.

You may drive to visit customers. When not on the road, you'll work from a sales office or call centre. Sometimes you’ll work from home. You’ll usually need a driving licence and may need a passport.

6. Career path and progression

With experience, you could become a sales team leader or an area sales manager.

The Institute of Sales Management (ISM) could help you develop your career.

Role Description

You may work for a local education authority, social services, or a voluntary organisation. You'll accompany passengers on journeys, usually in a mini-bus.

• Your day-to-day tasks may include:
• checking timetables for pick-ups
• talking to carers and families
• helping people to and from the vehicle
• securing passengers, wheelchairs and baggage
• dealing with emergencies
• supervising passengers at all times
• keeping the mini-bus tidy
• filling in paperwork
• You'll need patience and an understanding of disability needs.

Role Training

There are no set entry requirements. Experience in social care or customer service may help you get a job. You could start by volunteering for a charity like a hospice.

With experience, you could move into administration or management.

You could also become a driver, which would open up more full-time opportunities.

Role Description

1. Entry requirements

You'll usually need GCSEs at grades 9 to 4 (A* to C) or A levels, as well as experience or industry qualifications.

You could study for a foundation degree, HND or degree which includes quality control options, for example in production management.

You could get into this job as an apprentice and work your way up to a quality control job.

2. Skills required

You'll need:

• the ability to use your technical knowledge to design policies
• organisational skills

3. What you'll do

You could work in many industries. You'll usually work in a team supervised by a quality manager.

Your day-to-day tasks may include:

• dealing with customer feedback and complaints
• assessing and rating suppliers
• designing, reviewing and updating quality control policies
• training new staff
• producing reports

You'll also have duties specific to your industry. For example, in manufacturing and engineering this could include:

• finding and fixing faults at each stage of the production process
• testing samples in a lab
• making sure labelling is accurate
• checking that production methods meet legislation guidelines
• inspecting materials for defects and using methods like non-destructive testing (NDT)

4. Salary

Starter: £12,500 to £15,000

Experienced: £18,000 to £25,000

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 35 to 40 hours, Monday to Friday. In manufacturing, you may need to work evening and weekend shifts.

You could work in an office, laboratory or factory production area.

6. Career path and progression

With experience and training you could move into supervisory, management or research jobs.

Role Description

Skills required

You'll need:

• the ability to understand the development process 
• some programming knowledge
• the ability to work under pressure and to deadlines
• maths skills

What you'll do

You could work in a wide range of businesses and industries, public services, utilities, defence and research. 

You'll work closely with project managers, business analysts and graphic designers, to find out what the client wants and the best way to achieve it. 

Usually, you’ll work in a team.

You could work on a wide variety of projects, from financial databases to robotics to apps for phones and tablets. You may use a number of programming languages or project management tools.

Your day-to-day tasks may include:

• talking through requirements with the client and the development team
• taking part in technical design and progress meetings
• writing or amending computer code
• testing software and fixing problems
• keeping accurate records of the development process, changes and results
• carrying out trials and quality checks before release
• maintaining and supporting systems once they're up and running
• As an experienced developer, you may supervise a programming team and provide feedback on coding work.

Role Training

You may be able to get into this job through an apprenticeship if you've developed some programming skills and can show a strong interest in the subject.

The TECH Partnership has details of digital apprenticeships at all levels.

It also has details of the Software Development for Business degree available at some universities.

Other suitable qualifications are a foundation degree, HND or degree in computing or a related subject, like:

• computer science
• information technology
• software development
• software engineering
• mathematics
• business information systems

Some companies will accept you onto their graduate training scheme without an IT-related degree if you understand programming languages and frameworks, project management and development methods.

You could also study for a postgraduate IT conversion qualification.

The Chartered Institute for IT (BCS) has information about training and qualifications.

Role Description

Skills required

You'll need:

• scientific, numerical and technical skills
• a logical approach to solving problems
• the ability to analyse data
• the ability to make decisions
• excellent spoken and written communication skills

What you'll do

Depending on your role, you could be:

• inventing and developing new medicines and products
• investigating environmental issues
• diagnosing and treating illness and disease
• analysing forensic evidence
• teaching, lecturing and carrying out academic research
• Your day-to-day tasks may include:
• designing and conducting laboratory experiments
• making observations and noting results
• writing reports and presenting your findings
• You may also supervise the work of support staff such as laboratory technicians, and carry out other administrative work.

Role Training

You’ll usually need a degree accredited by the Royal Society of Chemistry (RSC) in:

• chemistry
• applied or analytical chemistry
• biochemistry

Many employers will also want you to have a relevant postgraduate qualification. 

Most universities now offer both BSc (Bachelor of Science) and MChem/MSci (Master of Chemistry/Science) degree programmes. The entry requirements for the MChem/MSci courses are usually a little higher.

You may also be able to get into this career through a foundation degree, HNC/HND or higher apprenticeship. 

You could also start your career as a laboratory technician and study for a relevant qualification part-time.