Industry Sectors

Role Description

1. Entry requirements

There are no set entry requirements.

Sales or administration experience would be helpful. 

You could get into this job through a business and administration, sales or customer service apprenticeship.

2. Skills required

You’ll need:

• excellent customer service skills 
• IT skills 
• close attention to detail

3. What you'll do

Your day-to-day duties could include:

• answering customer enquiries over the phone, by email and face to face 
• processing orders, credit checks and payments 
• sending out invoices and other paperwork 
• updating customer records 
• checking stock and re-ordering supplies 
• organising deliveries 
• providing after-sales support 
• typing up documents like letters and reports

4. Salary

Starter: £15,000 to £19,000

Experienced: £20,000 to £24,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll work up to 40 hours a week, Monday to Saturday. 

You’ll work in a sales office.

6. Career path and progression

With experience, you could become a sales admin team leader, personal assistant or office manager.

Role Description

1. Entry requirements

There are no set requirements, but experience of working in an office or call centre could help.

For some sales jobs, such as technical or pharmaceutical sales, you may need to have a relevant qualification like a degree.

You could get into this job through an apprenticeship.

2. Skills required

You'll need:

• excellent customer service and communication skills
• the ability to sell and negotiate
• IT and presentation skills

3. What you'll do

You'll specialise in a particular industry, like consumer goods or energy. You may sell directly to consumers, or to other businesses. 

Your day-to-day tasks may include:

• contacting new and existing customers
• making presentations to promote new products
• agreeing sales, prices and delivery
• keeping in contact with customers before and after a sale
• recording orders
• going to conferences to understand industry trends
• meeting sales targets

4. Salary

Starter: £15,000 to £20,000

Experienced: £25,000 to £35,000

Highly Experienced: £40,000 to £50,000 (sales executive or manager)

You'll usually get a basic salary and an extra amount for each sale (commission). You may also get a bonus if you meet targets.

You may get a company car and fuel allowance.

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 38 to 40 hours, Monday to Friday, but may need to work evenings or weekends. Occasionally you'll stay away overnight, or travel abroad to trade fairs and conferences.

You may drive to visit customers. When not on the road, you'll work from a sales office or call centre. Sometimes you’ll work from home. You’ll usually need a driving licence and may need a passport.

6. Career path and progression

With experience, you could become a sales team leader or an area sales manager.

The Institute of Sales Management (ISM) could help you develop your career.

Role Description

1. Entry requirements

There are no set requirements to become a personal assistant (PA), but you’ll need proven experience of administrative work.

Employers will usually look for a good standard of general education, including GCSEs in English and maths. A recognised qualification in office skills or administration, or a business-related foundation degree, HND or degree could all help you find a job.

Foreign language qualifications may also be useful if you plan to work in an organisation that deals with overseas visitors and clients. Having extra skills like shorthand and audio typing can also help you get in. 

Temporary work (temping) can be a good way of getting administration experience and can lead to a permanent job.

You could get into this job through an apprenticeship.

2. Skills required

You’ll need:

• excellent organisational and time management skills 
• good written and spoken communication skills 
• accuracy and attention to detail 
• a calm and professional manner 
• excellent computer and administration skills 
• a flexible and adaptable approach to work 
• the ability to use your own initiative 
• tact and discretion, for dealing with confidential information

3. What you'll do

Your day-to-day tasks may include:

• screening telephone calls and handling enquiries 
• organising your manager’s diary and making appointments
• dealing with letters and emails 
• arranging meetings 
• organising and maintaining office systems 
• taking notes at meetings 
• making travel arrangements 
• looking after visitors

Many managers rely heavily on their PA and give them a high level of responsibility, so in some jobs you may have extra tasks like:

1. standing in for the manager in their absence 
2. acting as office manager and supervising other administrative staff 
3. dealing with accounts and budgets 
4. taking on project work, like research or producing reports and presentations

4. Salary

Starter: £18,000 to £25,000

Experienced: £25,000 to £40,000

Highly Experienced: £40,000 to £50,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work 37 to 40 hours a week Monday to Friday, possibly with extra hours to meet deadlines. 

You’ll be based in an office, but may travel to go to meetings and other events.

6. Career path and progression

With experience, you could take on more responsibility by moving to a larger company or working for a more senior manager. 

Promotion to management may also be possible.

Role Description

You'll need:

• excellent analytical skills
• the ability to work with people at all levels
• the ability to lead and motivate a team
• the ability to prioritise tasks and meet deadlines
• the ability to anticipate issues and respond to unforeseen changes

You’ll work with senior managers and other professionals to support changes to the way an organisation works, like:

• improving decision-making processes
• supporting the introduction of a new IT system
• developing a marketing and sales strategy
• Your day-to-day duties might include:
• speaking to managers to find out what they want to achieve
• carrying out fact finding tasks into business processes to see what they do and how they do it
• analysing findings and using data modelling methods to help recommend changes and improvements
• explaining the benefits of your recommendations and looking at the potential impact and risks
• agreeing the best way to put recommended changes into place with management
• overseeing testing and quality checks of recommendations
• supporting staff making changes and reporting any issues
• In some cases, you may be responsible for managing a project through to completion.

Role Training

Entry requirements

There are no set requirements, but previous project management experience and a working knowledge of project development methods like Waterfall or Agile will be helpful. A technical background, like in software development or programming, can also help.

It may be useful to have a first or higher degree in subjects like:

• business information systems
• business management
• computing and systems development
• computer science
• Employers may look for recognised certification of your skills from a professional body, like The International Institute of Business Analysis UK (IIBA) or The Chartered Institute for IT (BCS).

You could get into this career through a degree apprenticeship.

Role Description

1. Entry requirements

Events managers often have a variety of backgrounds. You can do a college or university course in events management but it isn’t essential.

Whatever your qualifications or background, you should have practical experience gained from public relations, travel and tourism, or helping to organise events like live entertainment.

You could gain experience of organising events and activities in your social life. Paid or unpaid work as a crew member at large events or exhibitions can also be a good way of building contacts within the industry.

The Business Visits and Events Partnership has more information about working in events management.

2. Skills required

You’ll need:

• excellent organisation skills 
• the ability to carry out a number of tasks at the same time 
• good communication and people skills 
• a creative approach to problem-solving 
• a high level of attention to detail 
• the ability to work under pressure and meet tight deadlines 
• good negotiation, sales and marketing skills 
• budget awareness 

3. What you'll do

You’ll oversee the whole project, from planning at the start to running the event on the day.

Your day-to-day duties might include:

• discussing what the client wants 
• coming up with original ideas for events 
• agreeing budgets and timescales with the client
• researching venues, contacts and suppliers
• negotiating prices with suppliers and contractors
• booking venues, entertainment, equipment and supplies
• hiring and supervising contractors such as caterers and security 
• publicising the event 
• making sure that everything runs smoothly on the day 
• ensuring that health, safety and insurance regulations are followed 
• managing a team

4. Salary

Starter: £17,000 to £21,000

Experienced: £25,000 to £40,000

Highly Experienced: £50,000 to £80,000 

Your salary may include bonuses and commission, particularly if the job involves sales and marketing.

These figures are a guide.

5. Working hours, patterns and environment

You’ll generally work standard office hours, although you may work long and unsocial hours in the run up to events. 

If you manage outdoor events, you’ll have to work in all weather conditions. You may also go to events in the evenings and at the weekend. 

Depending on where you run the events, you may need to spend time travelling and staying overnight.

6. Career path and progression

With experience and a good track record, you could run events that have larger budgets and eventually progress to management.

You could work freelance or set up your own events management business.

Role Description

1. Entry requirements

There are no set requirements, but some employers may ask for a marketing, business or finance degree.

Other employers will want you to have strong numerical skills and experience in retail, especially an understanding and interest in stock control levels.

The Fashion Retail Academy runs a number of short courses like a 3-day Introduction to Merchandising.

The Chartered Institute of Purchasing & Supply also has details of procurement and supply qualifications.

Both graduates and non-graduates need to apply for entry-level posts, usually as an allocator, distributor or merchandise administrative assistant. 

Doing a college course in retail operations or fashion retail could help you prepare for this job.

You could also get into the retail industry through an apprenticeship.

Retail Careers and The Retail Appointment has more information on how to become a retail merchandiser.

2. Skills required

You’ll need:

excellent number and data analysis skills, using spreadsheets and computer modelling

good decision-making skills

an understanding of what motivates customers to buy products

confidence when leading negotiations or presenting at board meetings

good interpersonal and communication skills to build useful working relationships

strong leadership skills and ability to influence others

excellent organisational and planning skills with ability to prioritise

3. What you'll do

You’ll use your high levels of product and customer awareness to predict demand. 

You’ll usually specialise in one area like fashion, food or home wares.

Your day-to-day duties might include:

planning product ranges and stock plans with buyers

planning budgets, forecasting sales and profit margins

presenting forecasts to managers

visiting manufacturers with retail buyers to learn about production cycles

negotiating prices and orders with suppliers, and agreeing delivery terms

tracking stock deliveries, making sure goods arrive on time and meet quality standards

setting prices and sales targets for individual stores

helping visual merchandisers to plan store layouts to promote key lines

promoting special offers and marketing initiatives

analysing sales figures and trends

staying aware of how competitors are performing

identifying and sorting out production and supply problems

managing, training and supervising staff

You may be called a product manager in a large retail chain and deal only with one or two product lines. In smaller companies you may be responsible for both buying and merchandising.

4. Salary

Starter: £16,000 to £18,000

Experienced: £22,000 and £25,000

Highly Experienced: £40,000 to £60,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work between 9am and 5pm, Monday to Friday. You may need to work longer at busy times, like during special sales promotions or the opening of a new store.

You’ll be office-based but will also spend time visiting stores or suppliers, which could be in other parts of the UK or overseas. 

A driving licence and vehicle may be useful.

6. Career path and progression

You could be promoted to senior merchandiser and responsible for sales and budgetary control of a multimillion-pound department and managing a team of people. It’s typical to have reached senior merchandiser level within 7 to 8 years.

You could also become a merchandise manager, head of merchandising, merchandising director, retail business analyst or self-employed retail consultant.

Role Description

You could work for sales and marketing agencies, or in marketing departments of organisations like financial services or manufacturing. 

You could also work for fund-raising charities, heritage organisations or the education sector.

Your day-to-day tasks could include:

• researching and analysing market trends and your target markets
• creating marketing and social media strategies
• planning and managing the launch of new products and services
• setting budgets, targets and timelines
• working with in-house or external agencies to produce attractive campaigns that increase business
• organising and attending events to meet new and existing clients 
• managing budgets and reporting on the effectiveness of campaigns
• managing a team of marketing executives

Role Training

There are no set entry requirements. You'll usually need 3 to 5 years' experience as a marketing executive, sales manager or public relations officer.

You may need a degree in marketing or business, or a professional marketing qualification.

Another option is to start as a junior marketing manager or marketing apprentice and work your way up.

Role Description

Skills required

You’ll need:

• business management skills
• the ability to organise and motivate staff
• budgeting skills
• the ability to find and develop new activities to keep the farm profitable

What you'll do

You could work on one of the main types of farm — livestock (animals), arable (crops) or mixed (animals and crops). 

Your day-to-day tasks may include:

• planning how the farm will run 
• setting budget and production targets 
• buying and selling animals or produce 
• keeping financial and stock records 
• recruiting, training and supervising staff

You may do practical farm work, like looking after livestock, driving tractors and other machinery, or harvesting crops. You may also have responsibility for other areas like a farm shop, horse riding facilities or tourist accommodation.

Role Training

There are no set requirements. You’ll need practical farming experience, gained by working as a supervisor, dairy or arable unit manager, or assistant manager.

Most farm managers have a qualification in agriculture, like a foundation degree, HND or degree in a subject like agriculture or farm business management.